Frequently asked questions.

  • We service the North Houston area. Our offices are located in Montgomery, TX and our delivery fee is based on the distance from our office to your event location.

  • If you are ready to place an order or book an event, please visit our Balloon Inquiry page and complete the inquiry form. Once we receive your request, you'll receive an email from us to start the planning/order process. A quote or proposal will be prepared and sent via email with steps to secure your event with us.

  • To avoid disappointment of not having your event date or items available , we suggest you contact us once you have secured your venue or at least 2 weeks prior to event date.

    A 50% non-refundable deposit is required to reserve your date. *See terms and conditions for more information.

  • We have a $300 product minimum for deliveries within a 30 mile radius of Montgomery, Texas. $400 product minimum for 31+ mile radius.

    *Product total does not include sales tax, installation and delivery/pick-up fees.

  • Delivery fees are $1 per mile to and from our offices in Montgomery, TX with a $15 minimum. In some cases, a rental truck may be acquired due to the large size of the balloon order. In this case the truck rental cost will be added to the delivery fee.

    Installation fees are 20% of the product total. Not all items require an installation fee.

  • Yes!! We offer Grab-N-Go balloon garlands, Balloon Bouquets, centerpieces, columns and jumbo balloons that can be picked up at our offices in Montgomery, TX.

    *Just make sure you have a large enough vehicle.

    Please contact us for pick-up address.

  • We use only professional grade balloons in all of our Swanky Pop balloon creations. With that said the longevity of your balloons depends on a few factors, the style you select and the environment; but generally:

    INDOOR BALLOONS:

    Helium LATEX Balloons: (2-3 Days)

    Helium Jumbo LATEX Balloons: (5-7 days)

    Helium FOIL Balloons: (5-7 Days)

    Air-filled Garlands, mosaic shapes, columns, arches, walls etc. can last up to several weeks indoors.

    OUTDOOR BALLOONS:

    We cannot answer this question with 100% certainty. Although we decorate exterior locations all the time without incident we just cannot control what happens when balloons are left outside. High winds, extreme heat, direct sunlight, humidity and rain can all affect balloon decor left outside. We suggest installing balloons in shade or as close to your outdoor event as possible. We do not recommend outdoor installs during the hot Houston summers. We DO NOT offer any replacements or refunds on decor that is placed outside.

    What are your terms and conditions?

    Click HERE to view out standard terms and conditions. Swanky Pop LLC reserves the right to change these terms and conditions at any time to best fit the clients needs for their event.